Order Management

Every order. One screen. No guesswork.

NodeCart's orders dashboard shows every sale with status, payment method, customer details and fulfilment stage. Filter by paid, pending, dispatched or delivered. Generate printable receipts and PDF invoices in one click. Process partial or full refunds with automatic stock restoration. WhatsApp the customer directly from the order page. Finally, a system that matches your workload.

The problem

Orders scattered across WhatsApp, notebooks and memory

Some customers paid by M-Pesa. Some promised "tomorrow." Some sent half. You have three notebooks, a notes app, and screenshots in your gallery. An order from last Tuesday needs a refund but you cannot find the original payment. A customer asks for an invoice and you spend an hour in Word. The tools were never the problem — the lack of one system was.

Orders · Order Management
Two sellers adding a product on the NodeCart admin dashboard in a small fulfilment workspace
How it works

Every order. One screen. No guesswork.

NodeCart's orders dashboard shows every sale with status, payment method, customer details and fulfilment stage. Filter by paid, pending, dispatched or delivered. Generate printable receipts and PDF invoices in one click. Process partial or full refunds with automatic stock restoration. WhatsApp the customer directly from the order page. Finally, a system that matches your workload.

Order arrives — dashboard shows it instantly with payment status Update status as you prepare, dispatch and deliver Generate and send a PDF invoice with one click Handle refunds from the same order screen Message the customer on WhatsApp without leaving the dashboard
What you gain

The difference it makes

Unified order list with status, payment and customer info One-click receipt and PDF invoice generation Partial and full refunds with automatic restocking WhatsApp customer directly from the order page Order timeline with notes and event history
FAQ

Common questions.

Can I print packing slips?
Yes. Every order generates a printable receipt with item details, customer address and order reference.
What happens when I refund?
Stock is automatically restored. The order status updates to "refunded" or "partially refunded." M-Pesa refunds are manual; Paystack refunds are automatic.
Can I export orders for accounting?
Yes. Export your full order history to CSV with filters by date, status and payment method.
The whole shop

One platform. Everything your shop needs.

Start free and add what you need as you grow.

Order Management & Fulfilment for African Sellers | NodeCart | NodeCart